Shipping and Delivery page 2


Royal mail first class postage -  £1.99

Royal mail first class postage orders over £80 - Free on us :)



DPD - £10.00 - £14 [Roughly €15]

DHL Express - £15



DHL Express [USA] - £14 [Roughly $18]

DHL Express [CANADA] - £16 [Roughly $21]


International Taxes & Customs

Orders outside of the UK may be responsible for import duties and taxes.  In addition, some orders may experience customs delays.  Unfortunately, we have no control over these charges or delays and cannot predict what they may be.   We suggest you contact your local customs for additional information.



Royal Mail Standard (5-10 Business Days) £14.00

DHL Express £29

For: Australia, Hong Kong, Japan, New Zealand, Singapore, Qatar, UAE.

For: United Arab Emirates, Mexico, Kuwait, Korea, Republic of, Thailand, Turkey, Qatar, Oman, Brazil, Chile, Afghanistan, Algeria, Angola, Armenia, Azerbaijan, Bahrain, Bangladesh, Belize, Benin, Bhutan, Bolivia, Botswana, Brunei Darussalam, Burkina Faso, Burundi, Cambodia, Cameroon, Cape Verde, Central African Republic, Chad, Comoros, Congo, Democratic People's Republic, Congo, Republic of, Cote d'Ivoire, Djibouti, Equatorial Guinea, Eritrea, Ethiopia, Fiji, Gabon, Gambia, Georgia, Ghana, Guinea, Guinea-Bissau, India, Indonesia, Iran (Islamic Republic of), Iraq, Israel, Jordan, Kazakhstan, Kenya, Kiribati, Korea, Democratic People's Republic, Kyrgyzstan, Lao People's Democratic Republic, Lebanon, Lesotho, Liberia, Libyan Arab Jamahiriya, Macau, Malawi, Malaysia, Maldives, Mali, Marshall Islands, Mauritania, Mauritius, Micronesia, Federal State of, Mongolia, Morocco, Mozambique, Myanmar, Namibia, Nauru, Nepal, Niger, Pakistan, Palau, Papua New Guinea, Philippines, Rwanda, Samoa, Sao Tome and Principe, Saudi Arabia, Senegal, Seychelles, Sierra Leone, Solomon Islands, Somalia, Sri Lanka, Sudan, Swaziland, Syrian Arab Republic, Taiwan, Tajikistan, Tanzania, Togo, Tonga, Tunisia, Turkmenistan, Tuvalu, Uganda, Uzbekistan, Vanuatu, Yemen, Zambia, Zimbabwe, Egypt, China, South Africa, Argentina, Trinidad and Tobago, French Polynesia, Bermuda.

Delivery Information

Orders are despatched Monday to Friday and delivered on working days. (Please get in touch if you require a Saturday U.K. delivery.)

If the goods are returned to us, a second redelivery charge will be incurred, if you are outside of the UK.

Delivery times to addresses outside the U.K. are not guaranteed.

International Standard items are tracked with Royal Mail when leaving the U.K, and can then be tracked with the national post service once outside the U.K.

With U.K. deliveries a signature may be required upon delivery.

If no one is available at the delivery address to sign for the goods a card will be left with details for re-delivery and/or collection. Organizing a redelivery is the responsibility of the customer.

Handling and custom fees may apply to packages sent outside the E.U. Any duties payable will be the sole responsibility of the customer and may need to be paid at the time of delivery.

Items sent outside the E.U. on Express will incur a handling fee from the carrier not included in the postage price.

We do not deliver to P.O. Box, BFPO or freight forwarding addresses.

Depending on the policy of non-UK banks in some cases we are only able to deliver to your debit/credit card billing address.


The Concept Club Commitment

We will endeavour to despatch goods as quickly as possible. The goods will be packaged securely and labeled clearly. If any item you have chosen is not available we aim to contact you via your e-mail address or via telephone within 1 business days of receiving your order.