More Information - Shipping

SHIPPING

UK – [ Royal Mail ]

PROVIDED ITEMS ARE IN STOCK ALL ORDERS WILL BE DISPATCHED WITHIN 5-10 WORKING DAYS AND WILL ALWAYS BE SENT SIGNED FOR. 

EUROPE – [ Royal Mail ]

 PROVIDED ITEMS ARE IN STOCK ALL ORDERS WILL BE DISPATCHED WITHIN 5-10 WORKING DAYS AND ALWAYS BE SENT TRACKED AND RECORDED.

USA – [ DHL Express ] [ Royal Mail ]

ALL ORDERS WILL BE DISPATCHED WITHIN 5-10 WORKING DAYS AND ALWAYS BE SENT TRACKED OR SIGNED FOR. 

ASIA  & REST OF THE WORLD [ DHL Express ] [ Royal Mail ]

 – ALL ORDERS WILL BE DISPATCHED WITHIN 7 WORKING DAYS AND ALWAYS BE SENT TRACKED OR SIGNED FOR. 

SALE ITEMS MAY BE SUBJECT TO LONGER.

IMPORT CHARGES – PLEASE NOTE THAT THE CUSTOMERS WILL ALWAYS BE RESPONSIBLE FOR PAYING ANY IMPORT BILLS THEY MAY RECEIVE.

IN THE EVENT THAT ANY ORDERS ARE UNDELIVERED DUE TO INCORRECT DETAILS PROVIDED BY THE CUSTOMER, IT WILL BE THE CUSTOMER THAT IS RESPONSIBLE FOR PAYMENT OF REDELIVERY.

WHEN IMPORTING ITEMS TO OUTSIDE OF THE UK, THIS WILL MAY INCUR A CUSTOMS INSPECTION WHICH WE ALWAYS PROVIDE THE CORRECT PAPERWORK FOR. WE CANNOT BE HELD RESPONSIBLE FOR HOW LONG IT TAKES YOUR ORDER TO PASS THROUGH CUSTOMS.

PLEASE ALLOW A WAITING GRACE PERIOD OF APPROXIMATELY 14 WORKING DAYS [This Is Only Under Extreme Circumstances, HOWEVER DUE TO THE COVID19 REGULATIONS SHIPPING TIMES HAS BEEN EFFECTED]. ALL POSTAL ESTIMATES ARE FROM THE DATE OF SHIPMENT, NOT PURCHASE.

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Shipping Methods

DPD - Road Express [Europe only]

DPD is Europe's most trusted parcel delivery service. Every parcel is scanned throughout its journey, from collection to its final destination. Parcels are scanned up to 5 times, so we can to track where their parcel is at any given point - offering peace of mind when it matters most. If your item isn't delivered we will be notified and we will contact you to re-arrange a delivery date that suits you best! The average wait time is 3-4 working days from dispatch! 

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DHL Express [USA, Canada & Rest of the world]

This is service is tracked with detail from start to finish of your order's journey. Both services are tracked right up to your front door.

If you are not home to receive your parcel the DHL or UPS driver will call you, provided you provide your phone number to re-arrange delivery at your convenience. If your number is for some reason out of reach, you will be sent an E-mail to rearrange, at a time of your choosing.

With this service your order is fully insured concerning damage or loss.

RECOMMENDED FOR SPEEDY DELIVERY!

The average time for delivery is 2 working days from postage.

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ROYAL MAIL - Economy [Cheapest]

This is service is tracked from start to finish of your order's journey and only available to customers in the United kingdom. 

If you are not home to receive your parcel your local post service will attempt to redeliver, however, if you are unavailable to accept your parcel after the second try, the parcel will be sent to your postal depo, for you contact and claim. If you fail to do so after 15 days your order will be sent back to the UK. WE ARE NOT NOTIFIED IF YOU DO NOT RECEIVE YOUR PARCEL AND YOU ARE RESPONSIBLE FOR ENSURING THIS DOES NOT HAPPEN. We will work with you to ensure you get your goods but because this is not an express service, there is only a Limit to how much we can intervene.  

PLEASE MAKE SURE TO CHECK AND FOLLOW UP YOUR TRACKING INFORMATION EVERY 2-3 DAYS AFTER YOUR ITEM IS POSTED TO KEEP UP TO DATE WITH YOUR ORDER!

The average time for delivery is 2-5 working days from postage.