Shipping & Delivery

YES! WE SHIP WORLDWIDE!

PLEASE ALLOW 1-3 DAYS FOR ORDER PROCESSING ALSO A WAITING TIME OF APPROXIMATELY 14 WORKING DAYS [This Is Only Under Extreme Circumstances]. ALL POSTAL ESTIMATES ARE FROM THE DATE OF SHIPMENT, NOT PURCHASE.

IF YOU HAVE ANY QUESTIONS PLEASE EMAIL HELLO@THECONCEPTCLUB.COM 

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Shipping Methods

DPD - Road Express [Europe only]

DPD is Europe's most trusted parcel delivery service. Every parcel is scanned throughout its journey, from collection to its final destination. Parcels are scanned up to 5 times, so we can to track where their parcel is at any given point - offering peace of mind when it matters most. If your item isn't delivered we will be notified and we will contact you to re-arrange a delivery date that suits you best! The average wait time is 3-4 working days from dispatch! 

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DHL Express [Europe, USA, Canada & Rest of the world]

This is service is tracked with detail from start to finish of your order's journey. Both services are tracked right up to your front door.

If you are not home to receive your parcel the DHL or UPS driver will call you, provided you provide your phone number to re-arrange delivery at your convenience. If your number is for some reason out of reach, you will be sent an E-mail to rearrange, at a time of your choosing.

With this service your order is fully insured concerning damage or loss.

RECOMMENDED FOR SPEEDY DELIVERY!

The average time for delivery is 2 working days from postage.

For the Majority of express orders, we will use DHL regardless if you choose UPS as DHL is faster! How ever we have both options available to ensure we can cover all areas!

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Royal Mail - Economy [Cheapest]

This is service is tracked from start to finish of your order's journey. The service takes your parcel from the UK Royal mail service and after going through customs in your country hands your parcel to your national postal service, for example, American customers your parcel will handed to USPS. 

If you are not home to receive your parcel your local post service will attempt to redeliver, however, if you are unavailable to accept your parcel after the second try, the parcel will be sent to your postal depo, for you contact and claim. If you fail to do so after 15 days your order will be sent back to the UK. WE ARE NOT NOTIFIED IF YOU DO NOT RECEIVE YOUR PARCEL AND YOU ARE RESPONSIBLE FOR ENSURING THIS DOES NOT HAPPEN. We will work with you to ensure you get your goods but because this is not an express service, there is only a Limit to how much we can intervene.  

PLEASE MAKE SURE TO CHECK AND FOLLOW UP YOUR TRACKING INFORMATION EVERY 2-3 DAYS AFTER YOUR ITEM IS POSTED TO KEEP UP TO DATE WITH YOUR ORDER!

With royal mail tracked your order is only insured up to 40% concerning damage or loss.

FOR SPEEDY DELIVERY WE DO NOT RECOMMEND ROYAL MAIL, AS YOUR ITEMS MAY BE HELD BY CUSTOMS.

The average time for delivery is 5-10 working days from postage.