Returns & Exchanges - United Kingdom

Returns - Payment Type

Paypal Payment

All sales are final. If you are not 100% satisfied with your purchase you can return your goods for an exchange or 100% store Credit, for whatever reason, no questions asked, provided we get them back within 7 days of receiving your goods and in perfect sellable condition. Store credit remains valid for 3 years from the date of issue.

Card Payment [WorldPay]

If you are not 100% satisfied with your purchase you can return your goods for an exchange or as well as the option for 100% store credit for whatever reason, no questions asked, provided we get them back within 7 days of receiving your goods and in perfect sellable condition. Store credit remains valid for 3 years from the date of issue.

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Exchanges

Returning goods to The Concept Club is simple. You are eligible for an exchange up to 14 days after you have received your item, considering you have contacted us whilst in your 14 days of eligibility & your item is still in resellable condition. To do our bit for the environment the 'returns form' is not included in every order but is downloadable here.  When posting the goods back to us we recommend using a tracked service as we are not responsible for any items lost or damaged in transit.

 

How our procedure for exchanges works; Once we have 

Returns Address:

Returns Dept.
The Concept Club
204 Baker Street
Studio 127
EN1 3JY

London

 

Exchange Procedure

To complete an exchange you must fill out the 'returns form' which is downloadable here and e-mail it to Hello@theConceptclub.com, with a copy of the form included in your parcel to aid us in identifying your return. Once you have done so we will send your replacement item as soon as we receive & processed your return item. Exchanges can be used for different items, how ever items that have just been released will not be eligible. 

Sizing Charts

 

ALL JERSEY ARE MEASURED FLATLAY

Nike Jersey Sizes

Small-     Chest: 46cm       Length:74cm

Medium- Chest: 50cm       Length:74cm

Large-     Chest: 55.5cm       Length:75cm

XLarge-   Chest: 60cm       Length:77cm

XXLarge- Chest: 66cm       Length:77cm

Adidas Jersey Sizes

Small-     Chest: 46cm       Length:71cm

Medium- Chest: 51cm       Length:67cm

Large-     Chest: 56cm       Length:74cm

XLarge-   Chest: 62cm       Length:74cm

XXLarge- Chest: 67cm       Length:74cm